Professional Certification · IATA®
MICE & Hospitality Operations™
Events · Conferences · Incentives · Hospitality Management
Rwanda is becoming a global meetings destination. Be the professional who runs it.
The MICE & Hospitality Operations programme is delivered by IATA® — the world’s leading aviation and travel industry authority — and covers every dimension of the Meetings, Incentives, Conferences and Events industry. From event logistics and venue operations to client management and hospitality sales, this programme equips you with internationally recognised skills and an IATA® credential for a career in one of Rwanda’s fastest-growing sectors.
Delivered by IATA® through Afridemia as an authorised local delivery and support centre. Participants gain access to IATA®-developed curriculum, assessments and a globally recognised qualification in MICE and Hospitality event management.
What you’ll cover
Overview
MICE Industry Overview
Structure of the global meetings industry, key stakeholders, venue types, event categories and Rwanda’s growing role as a MICE destination
Operations
Event Planning & Operations
End-to-end event logistics, timelines, supplier coordination, venue selection, technical production and on-site management
Finance
Budgeting & Procurement
Event budgeting principles, supplier negotiation, cost control, contract management and financial reporting for hospitality events
Relations
Client & Stakeholder Management
Managing client expectations, briefing processes, stakeholder communication, post-event reporting and relationship management
Sales
Hospitality Sales & Marketing
Sales strategy for MICE products, destination marketing, bid preparation, pitching to corporate clients and incentive travel planning
Certification
IATA® Certification
Official IATA® assessment and globally recognised certificate in MICE & Hospitality Operations, valid across the international travel and events industry
Skills developed
Event OperationsProject CoordinationBudget ManagementClient RelationsHospitality SalesIATA® Certified
IATA.This programme is designed and certified by IATA® (International Air Transport Association) — the global authority for aviation, travel and MICE industry standards. Afridemia delivers it locally as an authorised centre in Kigali.
Programme dates & fees being confirmed
The IATA® MICE & Hospitality Operations programme is coming to Kigali. Register your interest now and we will contact you directly with intake dates, fees and enrolment details as soon as they are confirmed.
Register Your Interest — MICE & Hospitality Operations →